Terms of service

ORDER PROCESSING
All pre-made, ready-to-ship items in my shop usually get processed, packaged and shipped out within 24-48 hours. On rare occasions this process can get delayed a little (weather, internet problems, family emergencies, out of town for the weekend - you know, life in general!), and if that happens, I will get in contact with you as soon as possible to let you know of the delay and what date I plan to have your order shipped by.

Custom orders take some time to make before they get shipped, and those listings will have those timeframes included in the item description. If there are delays due to the reasons listed above, or because I've run out of beads and am waiting for more to finish your custom order, I will keep in communication with you all throughout the crafting process so you know what's up!

 

CUSTOM ORDERS

I take custom orders on a first-come, first-serve basis, as my busy schedule allows. If there is a waiting list or longer waiting period before I can get to your order, I will let you know up front so that you can decide whether you want/can wait that long for your item. I will work with you through phone/email to create the design and plan the colors that you want, before requesting payment for the project. Once designing is done and finalized, payment is required to start beading, and at that point no cancellations will be accepted.

 

For custom items that are quoted to cost under $200, the full cost of the item must be paid up front before any work begins. For items $200-$500, half is due to start the project, and the other half is due before the finished product will ship to you. For projects over $500 (like full-size cradleboards, more elaborate pipebags, horse gear, dance pieces, etc.) a 25% down payment is required to start, and the rest of the balance can be negotiated on a payment plan; item must be paid in full before it will be shipped out.

 

Practically all beaded products that I carry in my shop can be custom ordered with the design/colors you would like. On rare occasions, some items cannot be remade or custom ordered – i.e., the design’s focal piece, inlay, or other special materials were limited and no longer in stock. Please feel free to shoot me a message through our Contact Us page with any questions and ideas, and we will work through it with you!

 

My beadwork is very important to me, and symbolizes my heritage and the constant reclaiming of my peoples’ culture, autonomy and dignity. Therefore, I will not consider any custom order requests that include:

  • Vulgar language or imagery
  • Scenes that depict stereotyped or hurtful images against any culture (i.e., half-naked Native women in headdresses, dehumanizing phrases that contribute to MMIW, anti-Asian slogans)
  • Words, phrase, symbols or images that are linked with gangs, hate groups, or political entities that disrespect Indigenous or women’s rights (the swastika is the only symbol I will consider – even though it is linked to the Nazis in modern times, for centuries before it was a powerful peace symbol among Indigenous and Buddhist cultures!)

 

As a business owner, artist, and social justice activist, I absolutely have the right to refuse service to anyone, and to refuse to create any piece of art that I believe would cause harm in the community. If you are unsure if your design might fall under one of these categories, PLEASE contact me, and we can take a look at it and help you make an informed choice!

 

CANCELLATIONS

I don't accept order cancellations. But please contact me immediately if you have any problems or concerns!